Data protection

Genus Luxuries, Ltd., registration number: 9340718000, pays great attention to the protection of personal data. This page provides information on the personal data we process, in particular about our customers and website users. 

Notice on the use and processing of personal data

Notice on the use and processing of personal data

The controller may use and process the personal data of the website user obtained when registering in the shop and when placing an order (purchase).

In accordance with the Personal Data Protection Act, the data controller may process personal data if the individual has given personal consent. Personal consent is the voluntary statement of an individual’s will that their personal data may be processed for a specific purpose and is given based on the information provided by the data controller. The personal consent of the data subject may be written, oral or other appropriate consent of the data subject.

In the case of using the website, personal consent shall be deemed to be the act of the user confirming on the website that he/she accepts and agrees to the General Terms and Conditions and the Privacy Policy

The user’s personal consent to subscribe to the newsletter is a voluntary declaration subject to the same conditions of use and processing of personal data.

Scope of the personal data processed and purpose of the collection of personal data

Scope of the personal data processed and purpose of the collection of personal data

The Controller processes the following personal data of the user entered in the form: email address, first name, last name, company name, address(es), place and postcode, telephone number, payment card and Paypal account, cookie ID, RFID tags and other identifiers, as well as Google and Facebook account for registered users.

The Controller processes the personal data obtained from users for the purposes of business and business correspondence, order fulfilment, direct marketing of services, products or other activities. Direct marketing means the use of personal data of an individual for the purpose of offering goods, services by means of postal services, telephone calls, e-mail or other means of telecommunication (e.g. statistical processing, customer segmentation, processing of past purchasing behaviour, newsletter, sending offers or electronic surveys).

Processing of personal data means any operation or set of operations which is performed upon personal data which are subject to automated processing or which, when manually processed, form part of, or are intended to form part of, a collection of personal data, in particular the collection, retrieval, recording, adaptation, storage, alteration, retrieval, consultation, use, disclosure by transmission, communication, dissemination or otherwise making available, classification or association, blocking, anonymisation, erasure or destruction; the processing may be manual or automated (means of processing).

The purposes for which personal data are collected, processed, stored and used are: statistical processing, customer segmentation, processing of past purchasing behaviour, sending of offers and promotional material for telephone, written and electronic surveys, notification of benefits, etc.

We will entrust the delivery service (e.g. Pošta Slovenije) with the user’s data (name and surname, delivery address, location and telephone number) for delivery purposes.

The right to request cessation of personal data usage

The right to request cessation of personal data usage

The User may at any time request, by telephone on 04 236 46 55 or by e-mail at, that the Data Controller permanently or temporarily cease using his/her personal data for direct marketing purposes. The controller will accordingly prevent the use of the personal data for direct marketing purposes within 14 days and will inform the requesting user thereof within a further 5 days in writing or by other agreed means (e.g. by e-mail).

The data subject may request information, restriction, deletion, rectification, transfer of the data or lodge an objection.

Protection of personal data

Protection of personal data

The Controller will comply with the requirements of the provisions of the Personal Data Protection Act when processing and handling the user’s personal data.

In order to protect personal data, the controller will use organisational, technical and other appropriate procedures and measures to prevent unauthorised destruction, alteration or loss of data and unauthorised processing. As there are links on the website to other websites, the controller does not assume any responsibility for the data protection of these websites. Nor is the controller liable for any errors resulting from the provision of incorrect data on the website.

In the event of loss of personal data, Genus Luxuries Ltd. is obliged to inform the IP as supervisory authority within 72 hours. The reporting obligation is described in more detail in Articles 33 and 34 of the General Data Protection Regulation (GDPR). The IT Officer responsible for reporting security incidents (Article 33) at Genus Luxuries Ltd. is: Duško P.

DPIA - Data Protection Impact Assesment and DPO

DPIA – Data Protection Impact Assesment and DPO

Genus Luxuries Ltd. protects personal data against loss, unauthorised access and other misuse through the use of passwords, restricted access, security programs, firewalls and experienced IT staff. We do not consider that an impact assessment is necessary as the risks to the protection of personal data are very low based on past experience.

We estimate that Genus Luxuries Ltd. does not need a Data Protection Officer (“DPO”) by virtue of its activities. The main part of its business consists of services for other companies.

Retention period of personal data

Retention period of personal data

The personal data provided will be stored and used only for as long as necessary to achieve the purpose for which they were processed. After the purpose of the processing has been fulfilled, the controller shall ensure that the personal data are erased or that access to the personal data collected is blocked.

Confidentiality of personal data

Confidentiality od personal data

For any further questions about the confidentiality of the User’s data, the manner in which the data is collected and used, or other additional information, please contact us by telephone on 04 236 46 55 or by e-mail at



The website places a so-called “cookie” on the browser of the visitor’s or user’s computer. Cookies are text files that are stored on the user’s computer and allow analyses of the user’s visit, the number of visits and what interests the user during these visits. The cookie contains basic information about the user’s visit to a particular website, namely (e.g. the name of the website visited, the page visited on the World Wide Web) the contents of the cookie are stored on the user’s computer in a special directory. By double-clicking on the file, more detailed information about the website visited, the date and time of the visit is obtained. All this information is also stored by the operator of the website that the user visits.

The user can delete, disable or conditionally use cookies with certain settings, but as a result the user will not be able to use all the functions of the website to their full extent. Basically, browsers are configured to accept cookies, but refuse to set cookies that do not originate from the area written in the address bar.

The controller may associate the personal data provided by the user during the registration process with the data stored in the cookie. The controller may use the data generated by the cookies, separately or in combination with the personal data provided by the user, to evaluate the use of the website, to produce reports on website activity, to carry out statistical data analysis, to analyse shopping habits, to design a direct marketing approach based on shopping habits, to provide further services related to the use of the website and other direct marketing activities.

By using the website, the user is deemed to give consent to the installation of a cookie and personal consent to the use and processing of personal and other data, which also includes the possibility of processing and linking the data evidenced by the cookie with the personal data provided by the user for the purposes of direct marketing of the services, products or other activities of the processor.

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This page was last modified on 10 May 10th, 2023.